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An Eden Housing and Support assessor chatting with an older woman and her daughter during a free home assessment

Free and no obligation

Book Your Free Care Assessment

A relaxed, no pressure conversation at home, to understand what you need and plan the right support, with no obligation to go ahead.

Rated Good for Supported Living and Homecare · September 2026

The first step, with no pressure

Choosing care can feel like a big decision, and our free assessment is the easy first step. One of our team visits at home, or at the hospital or placement if that suits better, to listen, answer your questions and understand what matters to you. There is no cost and no obligation. If you decide to go ahead, we will build a care plan around the person, and if you need time to think, that is absolutely fine.

What the assessment covers

  • Understanding the person, their routine and what matters to them
  • The support needed and when it would help most
  • Any health, mobility or medication needs
  • The home environment and keeping it safe
  • Preferences for carers and how care is delivered
  • Funding options you may be entitled to
  • Any questions you or your family have

What to expect

  • How long

    Usually around an hour, at a time that suits you. [CONFIRM]

  • Who attends

    You, and any family or friends you would like there.

  • Where

    At home, or at the hospital or placement for a discharge.

  • The cost

    Completely free, with no obligation to proceed.

What happens next

  1. 1

    Book your assessment

    Use the form below or give us a call.

  2. 2

    We visit and listen

    A relaxed conversation about your needs.

  3. 3

    Your plan, your choice

    If you go ahead, care is arranged around you.

Eden carer listening to an older man during a free care assessment in Shropshire

Care you can trust from the first hello

Our team is warm, unhurried and genuinely helpful from the very first conversation. Every carer is enhanced DBS checked and fully trained. Our Telford service is CQC rated Good for Supported Living and Homecare.

Eden carer greeting a family before a free care assessment in Telford

Your questions answered

Yes, it is free with no obligation to go ahead.

We arrange assessments quickly, at a time that suits you.

Yes, we warmly encourage family and friends to join.

Yes, we explain costs and any funding you may be entitled to, after the assessment.

No, take all the time you need.

Book your free assessment

Tell us a little about the person and we will arrange a visit.

Support required (choose any)

A relaxed first step

  • Free and no obligation
  • Family welcome to join
  • Flexible times to suit you
01952 948 660

Request a callback

Leave your details and a friendly member of our team will call you back. Prefer to talk now? Call 01952 948 660.

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