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Young woman with the keys to her own home supported by Eden supported living in Telford

CQC Rated Good

Supported Living in Telford, Shropshire and Gloucester

A home of your own, with the right support to live your way. Independence, choice and community, built around you.

Rated Good for Supported Living and Homecare · September 2026

What is supported living?

Supported living means having a home of your own, with care and support tailored to you, so you can live as independently as possible. You hold a tenancy, or live in our accommodation, and receive just the right level of support, from a few hours a week to around the clock. It is about your home, your support and your life, with you in control of all three.

  • Your home

    Your own space, tenancy and front door.

  • Your support

    Personal care, life skills and wellbeing, tailored to you.

  • Your life

    Choice, community and your own goals.

Supported living or home care?

Home care

Visits you in the home you already have.

Explore Home Care →

Supported living

Combines a home of your own with tailored support to build independence.

What support can include

  • Personal care and daily routines
  • Medication support
  • Cooking, nutrition and healthy eating
  • Budgeting, bills and managing money
  • Tenancy and housekeeping support
  • Health appointments and staying well
  • Education, training and work
  • Hobbies, community and social life
  • Relationships and keeping in touch with family

Support that fits

From a few hours a week to full 24 hour support, we shape the level around each person.

  • A few hours a week
  • Daily support
  • 24 hour support
  • Short step-down stays [CONFIRM]
Eden support worker helping a young adult with budgeting in a supported living home in Shropshire

Our homes

Our supported living homes are clean, comfortable and welcoming, with the right setting for each person.

See Our Homes

How a referral works

  1. 1

    Referral received

    From a local authority, NHS team, family or the person.

  2. 2

    Initial discussion

    We respond quickly to understand the referral. [CONFIRM response time]

  3. 3

    Assessment and meeting the person

    We take time to get it right.

  4. 4

    Transition plan and move-in

    Planned, gradual and person-led.

  5. 5

    Regular reviews

    With the person, family and commissioner.

Funding your supported living

We work with a range of funding, including local authority funding, NHS Continuing Healthcare, direct payments and Housing Benefit for rent where applicable. [CONFIRM]

Funding Your Care
For professionals

Information for professionals

We welcome referrals from local authorities, NHS discharge teams, social workers and case managers across Telford, Shropshire and Gloucester.

Eden manager reviewing a supported living referral with a social worker in Telford

Your questions answered

Adults aged 18 and over who need support to live independently. [CONFIRM]

Usually yes, which is part of what makes supported living your own home.

Through local authority funding, NHS CHC, direct payments or Housing Benefit for rent.

Yes, we involve you in choosing and matching your support team.

Yes, it is your home, and family and friends are welcome.

Across Telford, Shropshire and Gloucester. [CONFIRM areas]

Enquire or make a referral

Professionals can refer, and people or families can enquire. Choose the tab that fits.

Secure document upload (risk assessment, support plan) is added when the Supabase storage bucket is wired up. For now, please email documents after submitting.

Prefer to talk?

Our friendly team is here to help.

Call us01952 948 660Email usinfo@edenhousing.co.uk

Opening hours

  • Monday to Friday: 9am to 5pm (office)
  • Out of hours: 24/7 on-call support

18 Holt Coppice, Bratton, Telford, TF5 0DB

Request a callback

Leave your details and a friendly member of our team will call you back. Prefer to talk now? Call 01952 948 660.

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