CQC Rated Good
Medication Support at Home in Telford and Shropshire
Safe, reliable help to take the right medicine at the right time, with everything clearly recorded for your peace of mind.
Rated Good for Supported Living and Homecare · September 2026
The right medicine, at the right time, every time
Managing medicines can be stressful, especially with several prescriptions, changing doses or memory difficulties. Our trained carers make it simple and safe.
We prompt, assist or administer in line with your care plan, keep accurate records and work closely with your GP and pharmacist, so nothing is missed and you stay well at home.
Who medication support helps
Several medicines
People taking a number of different medicines each day.
Easy to forget
People who sometimes forget a dose or lose track.
Worried families
Families concerned about mistakes or missed medication.
Newly home
People newly home from hospital with a changed prescription.
What our medication support includes
- Friendly reminders and prompts to take medicines
- Assisting you to take your medication safely
- Administering medicines in line with your care plan
- Collecting prescriptions from the pharmacy or dispensing GP surgery
- Recording every dose on a medication administration record
- Working with blister packs and original boxes
- Liaising with your GP and pharmacist on your behalf
- Watching for side effects and reporting any concerns
- Supporting you to self medicate where you prefer to
Getting started is simple
- 1
Get in touch
Call us or make an enquiry and tell us about the medicines involved.
- 2
Free assessment
We review the care plan with you, your GP and pharmacist.
- 3
Your support begins
A trained carer starts, with every dose clearly recorded.
The difference it makes
Safer medicines
The right dose at the right time, recorded every visit.
Less worry
Families know nothing is being missed.
Joined up care
We keep your GP and pharmacy in the loop.
Independence kept
We support self medication wherever you prefer.
Medication support you can trust
Our carers are trained in safe medication handling and follow clear, recorded procedures. Our Telford service is CQC rated Good for Homecare, and every carer is enhanced DBS checked.
- CQC Rated Good
- Enhanced DBS checked
- Trained team
- Consistent carers
Your questions answered
Yes, all carers complete medication training and follow your care plan.
Yes, we can collect from your pharmacy or dispensing GP surgery.
Yes, we support blister packs and original packaging.
We record it, follow your plan and report to your GP where needed.
Yes, we can start quickly and work from the updated prescription.
You may also need
Request Medication Support
Tell us what you need and we will call you back.
Prefer to talk?
Our friendly team is here to help.
Call us01952 948 660Email usinfo@edenhousing.co.ukOpening hours
- Monday to Friday: 9am to 5pm (office)
- Out of hours: 24/7 on-call support
18 Holt Coppice, Bratton, Telford, TF5 0DB