CQC Rated Good
Hospital Discharge and Reablement Support
A safe, well planned route home from hospital, with the support to rebuild your strength, confidence and independence.
Rated Good for Supported Living and Homecare · September 2026
Coming home safely, and getting stronger
Leaving hospital is a big step, and the first days at home matter most. Our carers are ready from the day of discharge to help you settle, stay safe and start rebuilding your independence.
We work closely with ward teams and families to plan everything, so you come home with the right support in place and a clear plan to get back to doing more for yourself.
Who discharge support helps
Coming home
People ready to leave hospital who need support settling in.
Rebuilding strength
People who need reablement to do more for themselves.
Home not ready
People whose home needs adaptations or a step-down stay first.
Ward teams and families
Professionals arranging a safe, timely discharge.
What our discharge support includes
- Working with discharge teams and families to plan your return
- Being there to settle you in on the first day home
- Personal care and help with daily routines
- Medication support, including new prescriptions
- Exercises under the direction of a physiotherapist
- Meal preparation and nutrition to aid recovery
- Household tasks while you regain your strength
- Building confidence to do more each day
- Gradually reducing support as your independence returns
Two ways we can bring you home
Straight home with care visits: carers ready at your own home from the day you are discharged, with support that reduces as you recover.
A step-down stay in our accommodation: if home is not quite ready, you can recover in our homely supported living accommodation first, then move home with care in place.
Getting started is simple
- 1
Referral or enquiry
From the ward, a family member or you.
- 2
Rapid assessment
We plan support and agree a start date, often the day of discharge.
- 3
Home and recovering
Support begins, then steps down as you regain independence.
The difference it makes
A safe return
Support in place from day one at home.
Faster recovery
Help to rebuild strength and confidence.
Fewer readmissions
The right care reduces the risk of going back in.
Joined up care
We work closely with the hospital and your GP.
Discharge support you can trust
We accept referrals for home care and step-down supported living across Telford, Shropshire and Gloucester, and respond quickly to support safe, timely discharges. Every carer is enhanced DBS checked and fully trained, and our Telford service is CQC rated Good for Homecare. [CONFIRM response time]
- CQC Rated Good
- Enhanced DBS checked
- Trained team
- Consistent carers
Your questions answered
We aim to be ready on the day of discharge where possible.
Yes, we work directly with discharge teams and families.
You can recover in our step-down accommodation first.
Yes, reablement is about helping you do more for yourself again.
You may also need
Arrange Discharge Support
Tell us what you need and we will call you back.
Prefer to talk?
Our friendly team is here to help.
Call us01952 948 660Email usinfo@edenhousing.co.ukOpening hours
- Monday to Friday: 9am to 5pm (office)
- Out of hours: 24/7 on-call support
18 Holt Coppice, Bratton, Telford, TF5 0DB