For professionals
Make a Referral to Eden Housing & Support
A simple, responsive referral process for home care and supported living across Telford, Shropshire and Gloucester.
Rated Good for Supported Living and Homecare · September 2026
A trusted partner for safe, timely placements
We work in close partnership with the professionals who arrange care, from local authorities and NHS discharge teams to social workers and case managers. Our aim is simple, to make referrals easy and to respond quickly, so the people you support get the right care at the right time. Whether it is home care, step-down accommodation or long term supported living, our team is ready to help.
Who refers to us
- Local authority and adult social care teams
- NHS discharge and hospital teams
- Integrated Care Board commissioners
- Community mental health teams
- Social workers and case managers
- Families and individuals arranging care privately
What we accept referrals for
- Home care across Telford, Shropshire and Gloucester
- Supported living for learning disabilities, autism, mental health and physical disabilities
- Hospital to home step-down accommodation
- Young adults moving towards independence
- Respite and short term support
What we need from you
- The referral form below, completed as fully as possible
- Basic details about the person and their needs
- Current placement and the reason for referral
- A risk assessment where available
- Any support plan or relevant documents
- Funding details and the responsible authority
How a referral works
- 1
Referral received
You submit the form or call us.
- 2
Initial response
We respond quickly to discuss the referral. [CONFIRM response time]
- 3
Assessment
We assess needs and, for supported living, meet the person.
- 4
Transition and start
A planned start or move-in, at the right pace.
- 5
Ongoing reviews
Regular reviews with you, the person and the family.
Why professionals choose Eden
CQC Rated Good
Our Telford service is rated Good, September 2026.
Fast, responsive
Quick responses to support timely discharges.
Person-centred
Care shaped around each individual.
Local coverage
Teams across Telford, Shropshire and Gloucester.
Your questions answered
We respond quickly to referrals to support timely decisions. [CONFIRM time]
Telford, Shropshire and Gloucester. [CONFIRM]
[CONFIRM framework or approved provider status]
Upload them securely with the referral form below.
Call 01952 948 660 to speak with our team. [CONFIRM named referral contact]
Submit a referral
Complete the form below and upload any documents. We will be in touch quickly.