CQC Rated Good
Escorting and Support to Appointments
A calm, familiar companion to get you there, stay by your side and bring you safely home again.
Rated Good for Supported Living and Homecare · September 2026
Never face an appointment alone
Getting to appointments can feel daunting, from arranging transport to remembering what the doctor said. Our carers take that worry away.
We accompany you to GP, hospital and other appointments, stay with you for reassurance, help you understand what is discussed and share notes with your family. It means you arrive calm, on time and never on your own.
Who escorting support helps
No longer driving
Older adults who no longer drive or travel alone easily.
Anxious attending
People who feel anxious attending appointments by themselves.
Limited mobility
People who need help getting there and back.
Family cannot attend
Families who cannot always attend appointments in person.
What our escorting support includes
- Accompanying you to GP, hospital, dental and clinic appointments
- Support before, during and after the appointment
- Taking notes and helping you remember what was said
- Sharing updates with your family where you wish
- Help using public transport or a taxi
- Support to attend social clubs and family events
- Getting you home safely and settled afterwards
Getting started is simple
- 1
Get in touch
Call us or make an enquiry and tell us about the appointment.
- 2
Free assessment
We learn your needs and plan the trip around you.
- 3
Your support begins
A familiar carer accompanies you, there and back.
The difference it makes
Arrive calm
A familiar, reassuring face beside you.
Nothing missed
Notes taken so you remember every detail.
Family in the loop
Updates shared with those who care.
Safe both ways
Help there and a safe return home.
Escorting support you can trust
Our carers are patient, attentive and good communicators, keeping you and your family informed. Every carer is enhanced DBS checked and fully trained. Our Telford service is CQC rated Good for Homecare.
- CQC Rated Good
- Enhanced DBS checked
- Trained team
- Consistent carers
Your questions answered
Yes, we stay with you for support, or wait close by if you prefer.
Yes, with your permission we keep your family updated.
We support public transport and taxis, and can discuss other options at the assessment. [CONFIRM transport policy]
Yes, from one off visits to ongoing weekly appointments.
You may also need
Book an Escort
Tell us what you need and we will call you back.
Prefer to talk?
Our friendly team is here to help.
Call us01952 948 660Email usinfo@edenhousing.co.ukOpening hours
- Monday to Friday: 9am to 5pm (office)
- Out of hours: 24/7 on-call support
18 Holt Coppice, Bratton, Telford, TF5 0DB